Terms of Use

1. Acceptance of Terms

By downloading, installing, accessing, or using the GORA mobile application ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the App.

Legal Agreement: These Terms constitute a legally binding agreement between you and GORA. By using our App, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions outlined herein.

Age Requirement: You must be at least 13 years old to use GORA. If you are under 18, you must have your parent or legal guardian's permission to use the App and agree to these Terms.

Changes to Terms: GORA reserves the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms within the App or on our website. Continued use of the App after such modifications constitutes your acceptance of the updated Terms.

2. Description of Service

GORA is a personal AI life assistant application designed to help you manage your daily tasks, goals, health, and finances through an intuitive and engaging interface. The App provides the following core services:

Service Availability: GORA is provided as an "as is" service. We do not guarantee that the service will be uninterrupted, timely, secure, or error-free. Certain features may require internet connectivity and may not be available in all regions.

Third-Party Services: The App integrates with third-party services including Google Firebase for data storage, xAI and OpenAI for AI processing, and Apple's Sign in with Apple for authentication. Your use of these services is subject to their respective terms and policies.

3. User Account and Responsibilities

To access certain features of GORA, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.1 Account Creation

When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.2 Account Security

You are solely responsible for:

• Credential Protection: Maintaining the confidentiality of your account credentials
• Unauthorized Access Prevention: Taking reasonable measures to prevent unauthorized access to your account
• Device Security: Ensuring the security of devices on which you access the App
• Immediate Notification: Promptly notifying us of any suspected unauthorized use or security breaches

3.3 Account Activity

You acknowledge that:

• All activities that occur under your account are your responsibility
• You are liable for any harm resulting from someone using your account with or without your permission
• You must not share your account credentials with anyone
• You must not use another user's account without permission

4. Acceptable Use Policy

You agree to use GORA only for lawful purposes and in accordance with these Terms. Any use of the App that violates any applicable law, rule, or regulation is strictly prohibited.

4.1 Permitted Uses

You may use GORA to:

• Manage personal tasks, goals, and habits
• Track health information for personal wellness purposes
• Manage personal finances and budgets
• Communicate with AI assistant for legitimate assistance
• Upload personal files and images for analysis and reference

4.2 Prohibited Uses

4.3 Content Standards

Any content you upload, share, or communicate through GORA must:

• Be lawful and not violate any third-party rights
• Not contain viruses, malware, or harmful code
• Not be defamatory, obscene, or offensive
• Not infringe on intellectual property rights
• Not promote discrimination or hatred

5. AI Features and Data Processing

GORA includes artificial intelligence features that process your data to provide intelligent responses and recommendations. Please understand the following regarding our AI features:

5.1 AI-Powered Services

The App provides AI-powered services including:

• Conversational AI: Intelligent responses to your queries and requests
• Voice Transcription: Converting your voice messages to text
• Content Analysis: Analyzing uploaded images and documents
• Personalized Recommendations: Suggestions based on your usage patterns

5.2 AI Infrastructure

GORA uses industry-leading AI infrastructure providers including xAI and OpenAI to power these features. These providers process your data solely to deliver GORA's functionality.

• Data Processing: Your conversations and uploaded content are processed by third-party AI providers
• Voice Audio: Voice messages are transcribed in real-time and not retained by providers after processing
• Provider Changes: Gora reserves the right to update, change, or replace AI infrastructure providers at any time

5.3 AI Output Limitations

Accuracy: While we strive for accuracy, AI responses may not always be correct or appropriate. You should verify important information independently.

Training: Your data is never used to train AI models without your explicit consent.

5.4 AI Content Generation

When using AI features:

• You are responsible for reviewing and validating AI-generated content before relying on it
• AI-generated content does not reflect Gora's official positions or opinions
• You must not use AI features to generate illegal, harmful, or inappropriate content
• Copyright in AI-generated content may be subject to complex legal considerations

6. Subscriptions and Payments

GORA may offer subscription plans that provide access to premium features. By purchasing a subscription, you agree to the following terms:

6.1 Subscription Plans

We offer various subscription tiers including:

• Free Plan: Basic features with limitations
• Premium Plans: Enhanced features with various pricing options
• Free Trials: Limited-time access to premium features

6.2 Payment Terms

• Payment Methods: Payments are processed through Apple's App Store
• Billing Cycle: Subscriptions auto-renew at the end of each billing period
• Price Changes: We may change subscription prices with 30 days notice
• Refunds: Refunds are subject to Apple's refund policy

6.3 Subscription Management

You can manage your subscription through your Apple ID account settings:

• Cancel auto-renewal at any time
• View current subscription status and billing information
• Upgrade or downgrade your plan

6.4 Premium Features

7. User Content and Rights

You may upload, create, or share various types of content through GORA. This section describes your rights and responsibilities regarding user content.

7.1 Types of User Content

User content may include:

• Text messages and conversations
• Voice recordings and transcriptions
• Images and photos
• Documents and files
• Health and financial data
• Profile information

7.2 Your Rights

You retain ownership of all content you upload or create through GORA. This includes:

• Ownership: You own all content you provide
• Access: You can access and manage your content at any time
• Deletion: You can delete your content or your entire account

7.3 Permissions Granted

By using GORA, you grant us the following permissions:

• License to Use: A limited, non-exclusive, royalty-free license to store, process, and display your content to provide service
• Processing Rights: Permission to process your content through our AI providers to generate responses
• Storage Rights: Permission to store your content on our cloud infrastructure

7.4 Content Representations

You represent and warrant that:

• You own or have rights to all content you upload
• Your content does not infringe on any third-party rights
• Your content complies with applicable laws and regulations
• You have obtained necessary consents for any personal information contained in your content

7.5 Content Removal

We reserve the right to remove or restrict access to content that:

• Violates these Terms or applicable law
• Infringes on third-party rights
• Is harmful, illegal, or inappropriate
• Compromises the security or integrity of the service

8. Privacy and Data Protection

Your privacy is important to us. GORA collects, processes, and stores personal data to provide and improve our services. Our privacy practices are described in detail in our Privacy Policy, which is incorporated into these Terms by reference.

8.1 Data Collection

Depending on the features you use, Gora may collect:

• Personal profile information (name, preferences, profile photo)
• Tasks, goals, and daily habits
• Health records: medications, supplements, injection logs, side effects, and health categories
• Financial data: expenses, income, budgets, and account information
• AI conversation history and voice messages
• Images, files, and documents shared in conversations
• App usage and interaction data

8.2 Data Storage

All user data is stored securely using:

• Google Firebase: Cloud infrastructure for all user-generated data
• Encryption: Data is encrypted in transit (TLS) and at rest
• Access Controls: Your data is associated exclusively with your account

8.3 Data Usage

Your data is used exclusively to:

• Provide and personalize Gora's features
• Enable AI-powered responses and recommendations
• Sync your data securely across your devices
• Improve app reliability and performance

Your data is:

• Never used for advertising purposes
• Never sold to any third party
• Never used to train AI models without your explicit consent

8.4 Data Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Permanently delete your account and all associated data

To delete your account and all associated data, go to: Settings → Data Controls → Delete Account

This action is immediate and irreversible. All data including conversations, health records, financial entries, and uploaded files will be permanently erased.

8.5 Third-Party Services

GORA uses third-party services including:

• Google Firebase: For cloud data storage
• xAI & OpenAI: For AI processing
• Apple: For authentication and device services

These providers process your data solely to deliver Gora's functionality and are subject to their respective privacy policies.

Full Privacy Policy: For complete details about our privacy practices, please visit usegora.com/privacy

9. Intellectual Property

The App, its design, features, and all content are owned by GORA and protected by intellectual property laws.

9.1 Gora's Intellectual Property

GORA owns all rights, title, and interest in:

• The mobile application and all its components
• Source code, object code, and databases
• Design, graphics, logos, and visual elements
• Text, images, and other content
• Trademarks, service marks, and trade names
• Patents, copyrights, and trade secrets

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to:

• Download and use the App on devices you own or control
• Access and use the services for personal purposes
• Create content using the App's features

This license is subject to your compliance with these Terms and may be terminated if you violate any provisions.

9.3 Restrictions

You may NOT:

• Copy, modify, or create derivative works of the App
• Reverse engineer, decompile, or disassemble the App
• Remove or alter proprietary notices
• Use the App for commercial purposes without authorization
• Transfer or sublicense your rights to use the App

9.4 Feedback

If you provide feedback, suggestions, or ideas to GORA:

• We may use your feedback without obligation to compensate you
• You grant us a perpetual, royalty-free license to use your feedback
• We may incorporate your feedback into the App without attribution

10. Disclaimers and Warranties

GORA is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind.

10.1 No Warranties

To the maximum extent permitted by law, GORA disclaims all warranties, express or implied, including but not limited to:

• Merchantability: Fitness for a particular purpose
• Non-Infringement: Non-violation of third-party rights
• Accuracy: Accuracy, reliability, or timeliness of content
• Uninterrupted Service: Uninterrupted or error-free operation
• Security: Protection against all security threats

10.2 AI Disclaimers

Accuracy: AI responses may be incomplete, inaccurate, or inappropriate. Verify important information independently.

Availability: AI features may be temporarily unavailable due to technical issues or third-party provider limitations.

10.3 Health Information

10.4 Financial Information

10.5 Service Availability

We do not guarantee that:

• The service will be available at all times
• Features will function without interruption
• Data will never be lost or corrupted
• The service will be free from viruses or harmful code

10.6 Third-Party Services

GORA relies on third-party services including cloud infrastructure and AI providers. We are not responsible for:

• Availability or performance of third-party services
• Changes to third-party policies or pricing
• Data breaches or security issues at third-party providers

11. Limitation of Liability

To the maximum extent permitted by law, GORA's liability is limited as described in this section.

11.1 Cap on Liability

Our total liability for all claims arising from or related to your use of GORA shall not exceed the amount you paid for the App, if any, in the twelve (12) months preceding the claim.

11.2 Excluded Damages

To the maximum extent permitted by law, GORA shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Personal injury or property damage
• Loss of privacy or unauthorized data access
• Reliance on AI-generated content or advice
• Any damages beyond our liability cap

11.3 Basis of Liability

This limitation of liability applies to all causes of action, including:

• Contract (including breach of warranty)
• Tort (including negligence)
• Statutory liability
• Any other legal theory

11.4 Certain Jurisdictions

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless GORA, its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, and expenses arising from or related to:

• Your use of the App
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you upload or share
• Your violation of applicable laws or regulations

12.1 Indemnification Obligations

Your indemnification obligations include:

• Defending against claims and lawsuits
• Paying all settlements, judgments, and damages
• Covering reasonable attorney fees and legal costs
• Cooperating with GORA in defense of claims

12.2 Right to Control

GORA reserves the right to:

• Assume exclusive control over the defense of any claim
• Settle any claim at our discretion
• Reimburse you for costs if we assume control of the defense

12.3 Notice Requirements

For indemnification claims, we will:

• Provide prompt notice of any claim
• Provide reasonable cooperation in your defense
• Allow you control over defense and settlement

13. Account Termination

GORA reserves the right to suspend or terminate your account and access to the App at any time, with or without cause.

13.1 Termination by GORA

We may suspend or terminate your account if:

• You violate these Terms
• You violate applicable laws or regulations
• You engage in fraudulent or harmful activities
• You compromise the security of the service
• Your account is inactive for an extended period
• We discontinue the service

13.2 Effect of Termination

Upon termination:

• Your right to use the App immediately terminates
• We may delete your account and all associated data
• We have no obligation to provide refunds
• All licenses and permissions granted to you terminate

13.3 Termination by You

You may terminate your account at any time by:

• Going to Settings → Data Controls → Delete Account
• Contacting us through the app
• Uninstalling the App (this does not delete your account)

Important: Deleting your account permanently removes all associated data including conversations, health records, financial entries, and uploaded files. This action is immediate and irreversible.

13.4 Survival of Provisions

The following provisions survive account termination:

• Intellectual property rights
• Disclaimers and warranties
• Limitation of liability
• Indemnification
• General provisions

14. Modifications to Terms

GORA reserves the right to modify these Terms at any time. We will provide notice of material changes.

14.1 Notification of Changes

We will notify you of material changes by:

• Posting the updated Terms on our website
• Displaying a notice within the App
• Sending you an email notification (if applicable)

14.2 Effective Date

Modified Terms become effective on the date posted unless otherwise specified. Your continued use of the App after the effective date constitutes acceptance of the updated Terms.

14.3 Types of Changes

We may modify these Terms to:

• Reflect changes in our services or features
• Update our privacy practices
• Comply with applicable laws and regulations
• Address security concerns
• Clarify provisions or correct errors

14.4 Reviewing Terms

We encourage you to review these Terms regularly. The date of last revision is noted at the top of this page.

15. Governing Law

These Terms are governed by and construed in accordance with applicable laws.

15.1 Jurisdiction

Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of courts in the location where GORA is incorporated.

15.2 Dispute Resolution

We encourage amicable resolution of disputes. Before initiating legal proceedings, please contact us to attempt to resolve any issues informally.

15.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15.4 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

15.5 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and GORA regarding the App and supersede all prior agreements and understandings.

16. Contact Information

If you have questions about these Terms or need to contact us for any reason, please reach out using the following methods:

Response Time

We will respond to your inquiry within a reasonable time, typically within 1-3 business days.

Language

These Terms are in English. We provide translations for convenience, but the English version governs any disputes.